FREQUENTLY ASKED QUESTIONS
The following are some frequently asked questions regarding our camp program. If you cannot find the answer to your question or would like to speak with someone in more detail, please contact us at firstname.lastname@example.org or give us a call at 720-210-9597.
What are summer camp hours?
All camps listed in the category of DC Camps Powered by Under Armour run 8:30am-12:30pm. Camps at Candelas, the Arvada YMCA, and camps in Highlands Ranch run 9:00am-12:00pm. It is recommended that you arrive about 20 minutes early to check in on the first day of camp. After that, it is recommended that you check in 5-10 minutes before camp begins. We start each day promptly and because our staff is usually on their way to a workout or game after camp ends, we ask that the responsible party for your child's pick up is on time. If you know you are running behind, please text 720-210-9597 with your child's name and when to expect you. See our Policies page for more information.
What does my ballplayer need to bring to camp?
Everything brought to camp should be labeled with your child's first initial and last name. Your player should bring:
Bat, glove, helmet (we have extras) and if you are a catcher, bring your gear
Cleats (outside) or athletic shoes/training/running shoes (inside)
It is recommended that players wear baseball pants but shorts are fine too
Sunscreen - outside camps (spray sunscreen is recommended over lotion)
Water bottle to be refilled throughout the day (we provide plenty of water at all times)
Who are the instructors?
The Camp Director for each camp is Jeff Doland, the Managing Partner of Diamond Club and Associate Scout for the Colorado Rockies. Camp instructors will include current and former NCAA Div. I, II, III and NJCAA players and coaches. In addition, we supplement our staff with elite area high school players. All instructors are vetted and chosen for their ability to communicate, teach, and relate to our campers. In almost all instances, instructors have played or coached in our system in order to maintain the consistency of terminology with our campers. Our staff does an outstanding job of bonding with players and serving as role models in the community.
What is the age range for ballplayers?
We offer a variety of camps and clinics for most ages. If your child is under age that is advertised for a certain camp or clinic, please contact us at 720-210-9597 for a consultation.
Do ballplayers need prior baseball experience?
It is recommended that players have the basics down but we do not have specific ability or experience requirements; we welcome players of all levels of experience - from AA or recreational players to majors level travel team players.
Do you separate children by age?
Yes - all players are separated into divisions based on their age. Players take part in drills and competitions within their division to ensure the best possible competitive balance for a fun, safe, and developmental experience while at camp.
Can my player be on the same team as his friend/teammate/sibling?
Yes! During our registration process, please list the names of player you would like your child to be grouped with. You can do this in the comments section. We will make every attempt to accommodate your request for at least a portion of the camp, if not the entirety of the week.
Please note: We do not guarantee that all teammate requests will be fulfilled as age, balanced group numbers, and maintaining a competitive balance during games are all factors we consider in forming our groups.
What is the player to instructor ratio at Diamond Club Camps?
We aim to provide an environment where players are able to benefit from individual and small group learning and instruction. For the camp as a whole, the player-to-coach ratio is almost always 6:1 - including our site director. Various drills and camp format will dictate how we disburse our instructors throughout the course of the day.
My player wants to attend multiple camps. Are they the same?
There are many variables that go into planning a camp. While no two camps are exactly the same, the key thing to keep in mind is that players get better through quality repetitions and working with good coaches to make adjustments. The more camps a player attends, the more information he will retain to be able to work on his skills at home and at practice. Baseball is a game of repetition - both for developing muscle memory and baseball IQ.
Do you offer any discounts?
We offer $20 off when you add another week to your child's summer enrollment. We also offer promotional codes for some of our camp events. Discount codes are advertised on our social media pages and through direct email marketing. In addition, team and group discounts are available up until the start of each camp (space permitting). Please contact us at email@example.com for more information.
Do I receive a confirmation when I register?
Once you register and pay for your camp session(s), you will receive a confirmation email for your records. This email serves as your confirmation of registration for camp.
Will I receive additional information about camp after I register?
The week before camp, we'll send out detailed information about your camp session(s), including drop-off location and instructions, procedures for Monday morning, what to bring to camp, as well as friendly tips and reminders. In addition to this pre-camp information, you receive emails during the week with updates about what we are doing at camp, reminders, etc.
Do you accept "walk-up" registrations?
We recommend that all registrations must be completed online prior to Monday before camp begins, if the camp program is not already sold out. Because our camps frequently sell out, it is recommended you call 720-210-9597 to see if we have room before attempting a walk-up registration.
What are Diamond Club policies on refunds, credits and transfers?
Due to limited enrollment in our camp programs, no refunds will be offered unless you purchase "Cancellation Protection". We offer basic Cancellation Protection to allow participants some peace of mind in case plans change. This allows us to keep our prices low and provide the best service possible. Due at the time of registration, Cancellation Protection entitles you to a full refund of camp fees should you cancel your registration 7 days or more prior to the start of a day camp. If you cancel within 7 days of the start of your session, we will give you a camp credit for all money paid. The credit is valid for one year from camp date at any of our camps throughout the year. Credit with insurance is transferable to family members or friends, and good toward a future camp.
THE CAMP WEEK (SUMMER)
What should players wear each day?
Players should arrive dressed as follows:
T-shirt (regular cotton or performance wear) and/or their favorite baseball jersey (their team, MLB, college, etc.)
Baseball pants are preferred but on those hot days shorts are fine.
Cleats of choice
Given the weather in Colorado, its always a good idea to have a light jacket or sweatshirt packed in your equipment bag
Do I need to pack a lunch for my player(s) each day? What about snacks?
Because each day ends at either 12:00pm or 12:30 p.m., we do not have a break for lunch. Your player should pack a granola bar or something else nutritious and quick to eat during one of our short breaks. Due to allergies we ask that nothing you pack your player contain peanuts or any other 'tree nut'.
Do you provide sunscreen?
We encourage ballplayers to bring their own sunscreen. However, we have sunscreen on-site if your player forgets or loses their own.
How do you handle inclement weather?
During times of brief showers, we take players into the dugouts. Very, very rarely, we have had to move camp to our indoor facility. Planning is required for that so if that were to take place, you would be notified via email of any change prior to the start of camp on that particular day.
What precautions do you take to handle the summer heat?
Our entire coaching staff is well aware that the summer heat can drain a player throughout the day and week. Water is always available and players are required to take water breaks and sunscreen re-application breaks throughout the day.
Can parents come watch the camp activities?
Yes! Parents are more than welcome to stay and watch camp; however, we try to encourage little to no player-to-parent interaction, as we would like our players to be focused on the on-field activities and their teammates. We have found that the best way to facilitate a positive and developmental experience for players is to have them acclimate as quickly and as independently as possible on Monday morning. We do encourage parents to ask our coaching staff questions during appropriate times throughout the week (before camps, during breaks, and after camps). We want parents to be engaged and educated on what we are teaching so that they can continue to support the development of their player when camp is over.
Can Diamond Club Summer Camps accommodate children with life-threatening allergies?
Yes. Families with children who have peanut, tree nut, or other life-threatening allergies can feel safe and comfortable at our summer camps. Please notify the Site Director on Monday morning or your child's allergy. Our camp staff will take special note of children with life-threatening allergies by placing a mandatory, but inconspicuous, colored bracelet around the ballplayer's wrist marked with the child's name for identification purposes (in case of Epi-Pen use, etc). Please contact us at 720-210-9597 for questions.